Children of all ages can take our tours and are very welcome! We have discount price tickets for both infant and children.

All tickets should be purchased on our website or through us in advance, We don’t allow walk-ups or cash payments on the day

Payment is made through a secure payment system called STRIPE, a global leader in online purchases due to its transaction security policy. We will not receive your credit or prepaid card details

You can leave comments on our social networks, please “like” our Facebook page and post your tour photos. A review on Tripadvisor is also greatly appreciated.

Please send us an email about your dietary restrictions or food allergies when you purchase your ticket. We will try to adjust the tour in accordance to your needs, however please note that we are not able to accommodate vegan requests.

There are bathrooms stops throughout each tour (though not necessarily at all stops). Please check with your guide.

Cameras are not only permitted…photos are absolutely encouraged! Please publish them on our FB page/IG page and TAG US!

Normally we ask you to refrain from shopping since we have to keep to a precise schedule. However our selected vendors will be very pleased to satisfy any of your requests at the end of the tour.

It is not mandatory but if you are especially satisfied and wish to tip your guide, feel welcome to.

Children of all ages can take our tours and are very welcome! We have discount price tickets for both infant and children.

Our Bolzano food and cultural tours are both wheelchair and baby stroller friendly and accessible. Contact us regarding the other tours.

Unfortunately, we don’t accept same day bookings. But depending on availability, if you book the evening before, we will try to accomodate you for the following day.

At the moment our small group tours are offered in English only , but if you would like a private experience in another language, please get in touch and we can see if it is possible to accommodate your group.

Our tours start right on time. When you book a tour you will receive an email confirmation from us with the meeting details for that tour. Please try to arrive early (15 minutes before departure) as we are unable to wait for latecomers, and you won’t be able to catch up to the group. Late arrivals and no-shows are nonrefundable.

The minimum number of people is 2 and the maximum is 10 on our small groups.

Yes! We offer private tailor made group tours. Email us at info@bolzanowalks.com to inquire about availability and pricing.

Depending on the tour and length of the tour you choose, if you need to cancel, full refunds are available until 1 week prior tour date or even up to 48 hours before . Please check the info specified in our Terms & Conditions or contact us at info@bolzanowalks.com for any cancellation request

All tickets should be purchased on our website or through us in advance, We don’t allow walk-ups or cash payments on the day

Our walking tours are designed for any capability and for families. Walking tours are held mostly in flat areas and at comfortable  pace. As to other tours, like urban trekking or hiking these are meant for good walkers. Please check the description of each tour or contact us for more info.

All our walking tours are held rain or shine. For other tours, please contact us for more information.