1. Excursion rates are valid from the 1 January 2023 until to 31st December 2023
2. All rates are in € and intended per person unless specified.
3. The excursions are all guaranteed in English only.Other languages are available on request.
4. Excursion are in free sale up to 7 days prior departure after that on request only and subject to confirmation.
5. The excursions are private or semi-private.
6. We ask all clients to be at the designated meeting point 10-15 minutes before the advised departure time. No reimbursement will be granted to clients who are not at the indicated place of pick-up/departure at the established time. No refund will be granted to those clients the drop the tour prematurely, do not complete the tour or lose contact with the guide.
7. Tips are at client’s own discretion.
8. Liability: Italy Destination Services is NOT responsible for any lost of personal belongings on the vehicles or during excursions
9. In case of any problems, clients should send a written complaint WITHIN 10 working days after THE DATE OF THE EXCURSION. Thereafter Italy Destination Services is not obliged to review complains and no reimbursements will be granted.
10. All the rates are subject to change due to increase of the following costs: fuel, local taxes, check point into the main touristic areas and so on;

If you cancel at least 7 day(s) in advance of the scheduled departure, there is no cancellation fee. If you cancel between 3 and 6 day(s) in advance of the  cheduled departure, there is a 50 percent cancellation fee. If you cancel within 2 day(s) of the scheduled departure, there is a 100 percent cancellation fee.

In case of cancellation due to force majeure (travel conditions, strikes, changes in opening hours, closure of museums, delays or other unforeseen circumstances) clients are permitted to change the itinerary. The Company is not responsible for un-programmed closure of the sites (Archaeological Museum, Roncolo Castle and panoramic toll road) – NO REFUND will be allowed.